Grrr…I’m angry DebtKid right now.
I found out that my Mother. My disabled, can’t really work, very suggestible mother was conned into purchasing a $100/year “tech support” plan for her 3 year old HP laptop I gave her a few years back.
The problem?
The Ethernet cable wasn’t plugged into the wireless router at her house.
The good news is that I just talked with my younger brother and he was able to get the charge reversed and the “support plan” canceled. Apparently the tech who helped my mother, “skipped a few steps” according to who he talked with.
Yeah, no kidding. Skipped strait to, “what is your credit card number?”
Shame on you HP Support.
Sadly, this probably happens all the time.
{ 5 comments… read them below or add one }
They stole $100 from your mother. You stole $150,000. HP’s not looking so bad right about now.
Fair enough point. Touche
I was waiting for someone to say that, I was going to be nice and keep my mouth shut
Oh this sounds so familiar – not saying anything against your mother, but this happens to my own mother all the time. I don’t blame the companies, commericals or endorsers. I blame her, my own mother. She’s a smart woman, she shouldn’t be so dumb to fall for these ploys. Oy!
How did they con her? Asking someone to pay for support on outdated hardware isn't a con or a ploy or whatever. Geez.